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How to install an eSIM on Android

Install over Wi‑Fi before you fly, then switch the travel eSIM on for mobile data when you land.

Before you start

Your phone must support eSIM and be unlocked. Not sure? See Does my phone support eSIM?
Connect to Wi‑Fi and keep your QR code email open on another screen.

Open Settings › Connections › SIM manager (called SIM card manager on some models).
Tap Add eSIM (or Add mobile plan), then Scan QR code.
Scan the QR code from your email and confirm.
QR code on the same phone? Take a screenshot of it, then tap the gallery icon on the scan screen and choose the screenshot.

Open Settings › Network & internet › SIMs.
Tap Add SIM (or +), then Download a SIM instead? or Set up an eSIM, depending on your Android version.
Scan the QR code and tap Download.
Can’t scan? Tap Need help? › Enter it manually and type the activation details from your installation instructions.

Choose the travel eSIM for mobile data. Samsung: Settings › Connections › SIM manager › Mobile data. Pixel: Settings › Network & internet › SIMs.
Turn on roaming for the travel eSIM, unless your installation instructions say otherwise. Samsung: Settings › Connections › Mobile networks › Data roaming. Pixel: Settings › Network & internet › SIMs › [travel eSIM] › Roaming.

Check that the travel eSIM is on, selected for mobile data, and has roaming on.
If your installation instructions list an APN, add it under Mobile networks › Access Point Names.
Turn Airplane mode on and off, or restart your phone.
Don’t delete the eSIM. A deleted eSIM usually can’t be reinstalled.

Menu names can differ slightly by phone brand and software version.

Will I lose my WhatsApp or home number?

No. Your regular SIM stays in your phone. The travel eSIM only handles mobile data, so WhatsApp keeps working with your usual number.

Can I use the eSIM for a hotspot?

Yes, as long as your phone and the local network support it.

Still stuck? Email us at [email protected] and we’ll help.